Patent Pending

UPDATE AS OF 2/25/21

I am switching most shipping over to UPS. I am also now working with FedEx to further reduce costs and will update as I do. I will be finishing orders through January 17 this weekend.

CANADA, UNITED KINGDOM, FRANCE, and NORWAY ORDERS CAN NOW BE PLACED!!!

All orders have a 4-6 week lead time.

If you would like to cancel your order please send an email with "cancel order" as the subject.

If you would like to change your order please send an email with "change order" as the subject

Orders go out as they are received.

Please do not "open a case" against me using paypal to "speed up" your shipping time. Your order will be canceled and refunded.

Emails and phone calls I'm trying to get to best I can, as they take away from production time. All products are handmade myself.

INTERNATIONAL ORDERS: Please send an email with "international order" as the subject with what country you are in if shipping is not available yet. I will keep adding new countries weekly.

I will update this as much as possible

Sorry for any inconvenience.

Thank you for your patience!

-Steve

SHIPPING & RETURNS

SHIPPING POLICY

All turfs are typically shipped within 2 business days unless noted on the Home page. I ship using USPS priority mail that arrives 2-3 days after being shipped.

International Shipping

All international customers please order via eBay.

Search for ArseneGolf or JagManJoe

RETURN & EXCHANGE POLICY

If you would like to exchange your product, it must be unused. The buyer will pay shipping for return and new turf.

Returns are for defective products only. Buyer will pay for return shipping cost. Once item is received and inspected a refund or replacement will be sent.